A Patient-Centric Strategy to Rethink Medical Nutrition
Brand Architecture & Portfolio Strategy
Brand Platform
Innovation
Visual Identity
A pioneer in medical nutrition, Nestlé Health Science turned to Lonsdale to redefine its brand strategy and product portfolio in a complex market shaped by prescription, clinical protocols, and diverse audiences—from patients to caregivers and healthcare professionals.
Through a Design Thinking approach, Lonsdale uncovered a core issue: the category and product offer were poorly understood. The solution? Refocus on the patient to improve therapeutic adherence.
The result was the Protiscore: a proprietary and patented tool that clearly communicates protein content on each pack. Intuitive and informative, it helps guide patients, caregivers, and medical staff alike, becoming a central navigation aidin both the range and the treatment journey.
The brand architecture was also redefined: Clinutren becomes the umbrella brand, supported by a more emotional positioning, a new identity, and a clear promise—Active Renutrition.
The redesigned packaging combines clarity, structure, and warmth, emphasizing both ingredient appeal and clinical expertise, reinforcing understanding, trust, and compliance throughout the patient journey.
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